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40 uur - Profitap HQ B.V.

Technical Support Specialist

Vacature details


Do you have a firm understanding of IT networking technology and network monitoring equipment and want to support our customers with their technical questions? Then this is the job for you.

Profitap is rapidly growing as we develop new products and open up new markets. To be able to support our customers and partners in all product related questions, we are looking for a Technical Support Specialist. Working together with our Sales and R&D departments, you will be our first point of contact for support and product related questions.

To perform well in this role, exceptional troubleshooting skills, analytical & problem – solving abilities, and a passion for helping our customers are required.

You will be part of a dynamic team of software and hardware engineers that feel right at home in a high-tech IT environment where network analysis plays a major role.

Responsibilities include:
• Interface directly with customers to resolve queries and incidents
• Provide internal departments and management with customers’ feedback
• Desire to move up and grow with the company
• Analytical skills and strong desire to evolve in IT

About you:
• Bachelor/Master’s degree in software engineering or a similar field
• Experience in IT
• Able to work both in a team and individually
• Fluent in English
• Hold the right to work in the Netherlands
• Flexible and able to self-manage

We offer:
• Full-time employment
• Competitive, experience-dependent salary
• Ability to be a part of a dynamic team of experienced engineers
• Ability to develop unique products with the latest technologies

Job type: full-time, 40 hours/week
Language: English
Location: High Tech Campus, Eindhoven, Netherlands

About Profitap:
Profitap is a Dutch-based manufacturer of cutting-edge network monitoring solutions. Being in business for over 30 years, we have built a strong track record in an international niche market. Thanks to that growth and development, our R&D department is actively looking for new talent to join us at the High Tech Campus in Eindhoven.

To apply, please send your CV and cover letter in English to
Don’t hesitate to contact us in case you have any further questions. We reserve the right to contact chosen candidates only.

Vacature details
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